A community association manager takes on many roles. They deal with homeowners on a 24/7 basis, ensuring a community is properly maintained, disputes are handled and all financial matters are in order. With a long to-do list, it’s easy to see why the role of community association manager can become overwhelming. Here are some time saving tips and efficient tricks that will help you manage your community more efficiently.
Organize Emails – It’s easy to get lost in emails but a community association manager’s main focus should be spending face-to-face time in the community. A great way to be email efficient is by having responses already written for common questions. This way you can copy and paste a reply rather than rewriting the response each time. If you manage several communities and have a hard time keeping track, organize your inbox with category tabs and folders.
Utilize Telecommunication Technology – Voicemail to email technology allows you to stay on top of incoming calls by receiving email and text notifications for missed calls. You have the ability listen to the voicemail as an audio file or read the message in an email. It’s a great tool for days when you are out of the office.
Go Paperless – Do you struggle to keep track of paperwork? Going paperless can help you save money and keep track of information more efficiently. This way you are able to immediately pull up copies of expenses, contracts, and homeowner information with the click of a button. The downside of going paperless is not every individual (specifically those over the age of 65) has access to modern technology. However, you can offer your community members the option for print mail or email.
Management Technology – New management tools can allow you to access all of the information you need across a variety of devices including smartphone and laptop. This means no more spreadsheets of homeowner information and no more sifting through cabinets for financial records. If you have a question from a homeowner, you can easily access the information at your fingertips.
At Alaska Management Group, we utilize the best industry technology and personalized service to assist your association with project oversight. We provide association specific websites that allow your residents to have access to their dues statements, association rules and documents. To learn more about what Alaska Management Group can do for you, contact our team today!